Luckily returning something on this website is easier than giving your spouse back if you don’t like them any more. Plus, more often than not, you’ll probably get a refund (the products, not the spouse). Unfortunately we only accept returns of purchases made on this website… I’m just stating the obvious because I can see some people packing their once-upon-a-time-loved one, wound up tight with tape, and shipping them to Low Carb Love.

Ok, so what if you’ve purchased something here and don’t want it anymore? We give you 7 days to decide if you don’t want it anymore as long as it is still in it’s original packaging. You can then send it back to us at P.O. Box 1971, Umhlanga, 4320. Postage will be for your account. Once we’ve received the item, we will then start processing the refund. This can take up to 7 working days, but we will try be quick about it. Unfortunately delivery fees are non-refundable.

You’ve bought something that said it was delicious but it’s not what you were expecting? If you’ve used the product or opened it from its original packaging, you will need to send it back to us at P.O. Box 1971, Umhlanga, 4320. We will assess your return and will forward all of the details on to the supplier. It will be up to the supplier to issue a refund. This may take some time, but we will keep you updated throughout the process.

Whoops! My bad! If we’ve sent the wrong goodies to you, please let us know at [email protected] within 2 working days. Then just pop the items back to us in their original unopened packaging to P.O. Box 1971, Umhlanga, 4320. Once we’ve received the items and are happy to approve your refund we will do so within 7 working days. You can email us a copy of your invoice for postage and we will include this in your refund.